Terms and Conditions

1. Services Provided

Uplifting Mind offers life coaching, counseling, hypnotherapy, weight loss programs, and couples counseling. Sessions are available online or in-person, as agreed upon during booking.

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2. Payment Terms

• Payment is required at the time of booking or as specified in your invoice.

• Accepted payment methods include bank transfer, credit/debit card, and other methods agreed upon in advance.

• Late payments will incur a 5% fee for every 7 days past the due date.

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3. Cancellation Policy

• Sessions must be canceled at least 24 hours before the scheduled time to avoid a cancellation fee.

• Cancellations made with less than 24 hours' notice will incur a £25 fee.

• No-shows will be charged the full session fee.

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4. Rescheduling Policy

• Sessions can be rescheduled with at least 24 hours' notice, subject to availability.

• Rescheduling requests made with less than 24 hours' notice will be treated as a cancellation and may incur a fee.

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5.Refund Policy

• Sessions can be rescheduled with at least 24 hours' notice, subject to availability.

• Rescheduling requests made with less than 24 hours' notice will be treated as a cancellation and may incur a fee.

• Refunds are not provided for missed sessions or cancellations made with insufficient notice.

• Refunds may be considered in exceptional circumstances at the sole discretion of Uplifting Mind.

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6. Confidentiality

• All client information is handled with strict confidentiality and in compliance with GDPR regulations.

• Personal data will not be shared with third parties without your explicit consent, except as required by law.

• Testimonials shared by clients will only be used in marketing with written consent, ensuring confidentiality is maintained.

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7. Client Responsibility

• Clients are responsible for attending sessions on time and in a suitable environment for online sessions.

• Uplifting Mind is not liable for the outcomes of coaching or counseling sessions, as results depend on the client’s active participation and commitment.

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8. Liability Disclaimer

• The services provided by Uplifting Mind are not a substitute for professional medical advice, diagnosis, or treatment.

• Uplifting Mind will not be held responsible for any decisions or actions taken by the client as a result of the sessions.

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9. Dispute Resolution

• Any disputes must be raised in writing within 7 days of the issue arising.

• Uplifting Mind will make every effort to resolve disputes amicably. If resolution cannot be reached, disputes will be governed by the laws of England and Wales.

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10. Legal Jurisdiction

• These terms and conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

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11. Amendments

• Uplifting Mind reserves the right to amend these terms and conditions at any time. Clients will be notified of any significant changes.